We are commited to offer the best possible support to our customers. Do not hesitate to contact us telephonically or via e-mail (refer to our Contact page ) for a quotation on the service, repair or upgrade of you test equipment. Download the following offline software & tools here: EXFO MicroSoft ActiveSync (Download results from your FTB-200 OTDR) FTB-200 USB Driver (For WinXP/Win2000) FTB-200 USB Driver (For Vista/Win7) FPM-600 USB Driver (For WinXP) FTB-400 Rescue Disks (To de-ghost C-drive) Sunrise Telecom SunSet Reporter (Download results from your SunSet E20, SDH & xDSL) MTT Reporter (Download results and manage profiles for SunSet MTT) USB to Serial (Win98, XP, Vista & Win7 Driver for cable) Summary of Latest Software Versions: EXFO FTB-100 - Toolbox 2.9R3 FTB-200 - ToolboxCE 3+ FTB-300 - Toolbox 5.5 FTB-400 - Toolbox 6.28 FTB-500 - Toolbox 8 PC offline - Toolbox 7.11 (WinXP, Vista and Win7) Sumitomo T-39 Splicer - V1.29/1.49 (now with full AUTO!) Sunrise Telecoms MTT with PCMCIA - 4.02p MTT with MMC - 6.12 E20 - 3.03 Sunset SDH-16J - 4.04